We live in a digital world. In this technological revolution, more and more human labor is being replaced with automatic processes and making way for a more robust and reliable experience with software. From mundane jobs like answering emails and calls to performing complex tasks like performing surgical operations, all have been taken over by automatic devices that rely heavily on artificial intelligence and machine learning.

The fact that we now have the first robot citizen, Sophia, is a very clear indication of where technology is leading us. At the root of this revolution lies a software called Robotics Process Automation (RPA).

RPA refers to sophisticated computer software that automates rule-based processes without the need for constant human supervision. RPA aims to use a computer/ robot to manipulate existing applications & software (CRMs, ERPs, help desk, etc.) in the same way that a person works/ would work on the system. RPA works on the presentation layer and thus can easily automate business processes quickly and cost-effectively without the need to create, replace or further develop expensive platforms, architecture, processes, and devices. RPA training will take you a long way in a world where automation is the buzzword.

Uses: RPA can be viewed as catalyst for business process transformation and innovation as it helps companies simplify work, collect valuable data on such work and drive continuous improvement. It offers to delegate cumbersome tasks to robots, allowing people to concentrate on parts that require intelligence & creativity and thus add more value to the business. RPA is becoming a game-changing initiative for operational excellence capabilities. RPA can be deployed in any type of enterprise.

There are numerous use cases ranging from IT infrastructure to services to procurement services. RPA is compatible with many different industries and functions. RPA can be applied to all sorts of rules-based processes in a wide range of sectors, including process automation of office tasks, IT support and assisted automation in customer service. With such a variety of areas that RPA is known to be successful, it’s no wonder that so many companies are taking advantage of the technology.

Anatomy of RPA: By and large, RPA is comprised of three elements — BOT controller, BOTs, and a Developer toolkit to develop the BOTs.

BOT Controller - BOT Controller is the heart of RPA and is responsible for controlling BOTs across the enterprise. It holds the repository for the types of BOTs and their version control. It also houses credential information of the applications and servers (user ID, Password to login) to perform tasks. It also monitors all BOT activities and produces analytics reports on BOT activities which aid in understanding how effective RPA / BOTs are in the enterprise. IBM Dynamic Automation uses IPCenter by IPSoft as a BOT and RPA controller.

BOTs - BOTs, or Software Robots, are also known as Clients or Agents. BOTs directly interact with applications to perform predefined tasks. For each step of task execution, BOTs create and maintain extensive logs. These logs are very useful for audit and tracking purposes. They also help in running analytics in evaluating the effectiveness of BOTs.

Developer toolkit - The developer Toolkit is of vital importance in creating highly scalable and highly integrated Robotic Process Automation. They enable step-by-step job or task development and description. These tools have often been confused with scripts commonly produced and used by System Admins or Middleware engineers. These tools and toolkits allow the formation of business logic to define jobs and tasks.

Benefits of RPA: RPA can help digitally transform your business by unlocking its true potential. Here are the main benefits:

Higher Quality Services: Fewer mistakes and errors mean better customer service.

Greater Compliance: Business processes can be set to operate in accordance with existing regulations and standards.

Increased Speed: Processes can be completed at astonishing speed and services delivered faster, due to the reduction in handling time of robots.

Increased Agility: Reduced overhead and the ability to accommodate new or changing process rules.

Comprehensive Insights: Improved efficiency by digitizing and auditing process data.

Reduced Costs: Manual or repetitive tasks are carried out by RPA software at a fraction of the cost

Employee Experience: More interesting and less mundane, manual work means increased staff productivity and reduced attrition.

All these factors can keep you abreast of your competitors and can prove to be invaluable in terms of shaping your business’s digital operations strategy.

What the future holds: One can easily predict the scope of RPA in the future. Experts believe that within a very short span of time RPA is going to crawl up into many sectors of industries, medicine, research and development, banking, IT sector, and much more.

A IT career in the field of Robotics Process Automation can be considered to be a smart choice as this field holds huge potential and promise. Also, keeping in mind the demand RPA has generated, one can easily expect some major employment opportunities, both in India and abroad, of course, with handsome pay packages. Going by recent reports, experts who are well-skilled in RPA earn a relatively much higher package compared to other software specializations. Learn RPA from Best Software Training Institute in Chennai.